When I first got my Mercard credit card from Mercari, it had an initial limit of 10,000 yen.
For those initial 3 months, I used it normally and paid it back without missing a payment.
However, at the start of the 4th month, they reduced my credit limit to 0 yen. As in, my credit limit (あと払い利用枠) says ¥0/¥0. Basically, they made it unusable.
It's now been 7 months since I got the card, and it's still 0 yen.
A few days ago, I contacted Mercari's Mercard support about it and they replied back with a generic message which didn't really help, saying that my limit is reviewed monthly, and that based on different credit factors, they'll adjust my limit accordingly.
I looked through Yahoo Chiebukuro (知恵袋), and it seems to be an issue that Japanese people come across too, but I didn't see any solutions for fixing it.
Does anyone have any experience with getting the limit back on their card?
by acomfysofa