UR apartments agents in Tokyo. What’s the deal?

Morning everyone. If I understand correctly, UR will not charge tenants if they use an agent, but I don't understand if I can rely on any agency of my choice or if there are specific agencies for UR. What is your experience?

Also, for the sake of clarity, I would like to have an English speaking agent, as my Japanese is average and I don't want to miss important details. I just need someone who can handle basic questions. Can you please recommend someone in Tokyo that you used? Agents in Setagaya or along the Chuo-sen would be wondeful, but I'm open to all suggestions. Many thanks in advance.

by myoukendou

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