Transfer Wise’s new bank transfer account?

So I use the Wise app to transfer money to my American bank account and they recently changed there bank to a PayPay bank account. I usually went to Japan Post bank atm to do the manually transfer, but the new paypay bank does not come up as an option to transfer at the atm. So can I not use this method or am I just being dumb?

2 comments
  1. Contact customer support and tell them to put you back to the old account you were transferring to.

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