Recently my US Amex card has stopped working at some of the regular stores I go to. Some places still work fine though. When inserting it I receive an error message about IC cards but I’m not able to read the details. Visa still works fine according to friends.
Does anyone have any insight into this? A little frustrating to have my daily use card suddenly throw errors at places I’ve been using it for quite a while.
2 comments
Is the IC chip damaged? Try letting them swipe it instead of chip, if that works, just get the card reissued?
If the IC chip looks cloudy, try cleaning it up gently with an eraser. If it doesn’t work, you might have to contact Amex about replacing the card.