Japanese Washing Machine Softener

i think im using the washing machine wrong.i put the fabric softener but my clothes doesnt smell like it.but washing machine does smell softener.what am i doing wrong?my washing machine is toshiba aw45m9(w)

2 comments
  1. are you putting the softener directly onto the clothes and not into the separate softener tray? if yes then there’s your problem

  2. I just buy the Tide with Downey, never have an issue and don’t need to worry about the softener tray.

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